This is because just about every game on Steam isn't intended to be completed within two hours.Ĭlick to shrink.Like you're playing a 10 hour game that says "complete!" at the three hour mark and then keeps going? I think something like that could happen, like you play a game with multiple routes that last an hour each, so completing one has the game go "you beat the game you can't refund now." You should be able to refund just about every game on Steam within the two hour period, yeah. It's about a small adjustment to the rules exclusively for the only kind of game that needs it, which are exclusively made by tiny indie devs. This isn't about buying a $60 USD game and completely losing the ability to refund it. It is an outlier, that's why it's really easy to deal with because no one's gonna buy Triple-A: The Game and beat it in two hours and get all their money back like they're doing a dine and dash. To me the simplest solution seems to be to throw a big disclaimer that this game is less than two hours long and completing it past a certain point (say the 1:30 mark) disables refunds, since you've already experienced enough of the game to have decided if it's something you are not interested in. Games like this that are less than two hours long by design (often these kind of narrative games) need an adjustment in this time limit as well as clearly advertise they are meant to be completed within a short and fairly rigid amount of time, since there's a legitimate caveat in how someone can buy a game not knowing about its short length and be let down because of that. This is because just about every game on Steam isn't intended to be completed within two hours. Different retailers have different policies with regards to returns/refunds/exchanges, but if you’re using Steam, you can actually request for a refund.Click to shrink.You should be able to refund just about every game on Steam within the two hour period, yeah. When it comes to games, sometimes you can watch and read reviews, watch trailers, and look at screenshots, but yet when the time comes for you to actually play it, somehow it just doesn’t live up to your expectations. Note that while Valve states that refund requests need to be made within 14 days of purchase with under 2 hours of gameplay time, but they have stated that you can always try submitting a request for an older purchase, but whether or not this is granted will be on a case-by-case basis. We should also point out that there is no limit to how many games you can request a refund for, although making frequent and multiple refund requests could potentially get you flagged for abusing the system. This can take longer for international payment methods. Give a reason as to why you are requesting a refund of the game.Īccording to Valve, refunds will take about 7 days to process.
Choose where you want your refund to be sent to (Steam Wallet or to the credit/debit card tied to your Steam account).Select the game you want to refund and click “ I would like a refund”.Sign into your Steam account, and click the “ Purchases” option.
This is to cut down on fraud causes where gamers play through an entire game and then request for a refund. Whatever the reason is, Valve does accept refunds on two conditions: the request for a refund needs to be made within 14 days of purchase, and that you have played less than 2 hours of the game.
STEAM REFUND FULL
Maybe you have buyer’s remorse, or you suddenly discover that you don’t have the time to play the game, or maybe the game didn’t deliver as advertised, or maybe the game went on sale shortly after you bought it at full price. According to Valve’s policy regarding refunds, you can request for a refund for any game for a variety of reasons.
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